Beauty By Krystal

Saturday, April 30, 2016

FOTD 4-26-16 Soft & Rosy


Primers: NARS Skin Optimal Brighening Concentrate, ELF Eyelid Primer

Friday, April 29, 2016

NOTD 4-28-16 Shades of Spring


Thursday, April 28, 2016

Chit Chat: Batlash RANT!

I first heard about Batlash right before The Makeup Show in LA in March, TMS had shared an image from the Batlash Instagram announcing they would be at the show. Batlash offers false lashes made of human hair and mink, their styles look pretty similar to other brands. Their packaging is a teal blue circle case, super cute, and being a lash addict, I was very excited to see them at the show. I didn't buy anything from their booth, it was too crowded to see the styles they had to offer, so when they posted a 50% off sale a week or so later, I bought two pairs of lashes. This was on March 28th

Two weeks later, on April 11th, I emailed their customer service (batlashco@gmail.com) asking for a shipping update, because I hadn't received anything more than the initial receipt of purchase. They did not respond.

On April 18th, I emailed them again asking for my order to be cancelled and refunded. I left them two comments on their Instagram (which they update multiple times a day), as well as sending them a DM on Instagram. I still didn't receive a response.

I later realized on top of ignoring my attempts to communicate with customer service, they were also deleting my comments on their Instagram. I did get two responses to my Instagram comments, right before they were deleted, one said "yes" and the other said I would receive a response by end of day... I didn't get a response. (see screenshot below)

On April 22nd I escalated the issue to Paypal and I currently have an open dispute "awaiting seller's response". 

It is now April 28th, one month since I made my purchase, and I have not heard from Batlash nor have I received my refund.

On top of my own bad experience, my good friend, Tristan, also made a purchase on March 28th during their 50% off sale, and she too had to escalate her issue to Paypal, with a currently open dispute as well. In fact, she actually did get an email response from Batlash. The first response said there was some shipping delay, and the second response said if she wanted a refund to get it through Paypal.

I have never had a company take my money and not send the products I purchased... nor have I ever had a company ignore my multiple attempts to communicate with them about my unfulfilled order. It's interesting that my issue goes unanswered, yet they are posting photos every day on their Instagram, promoting their lashes and makeup... I would like to officially say, do not purchase from Batlash! Their lack of customer service is appalling and highly frustrating.

*IF I hear from Batlash or Paypal, I'll update this post...


Wednesday, April 27, 2016

Madam C.J. Walker Beauty Culture | Review

This post was sponsored by Madam C.J. Walker Beauty Culture, all thoughts and opinions are my own.


When the seasons change, we usually update up our makeup styles, switch out our seasonal wardrobe, and adapt our skincare to the latest weather trends. Personally, my biggest struggle is hair care, with my very dry and high maintenance scalp, it can be hard to find products that will address my scalp issues while still maintaining shiny, healthy looking hair. Thankfully, Madam C. J. Walker Beauty Culture has launched in select Sephora stores this Spring, offering a wide range of products to help restore, protect, and condition our tresses. Today I want to share with you the fabulous four products that I have been using and loving to keep my scalp balanced and my hair looking amazing!

Madam C. J. Walker Beauty Culture features Dual Encapsulation Oil Technology, infusing hair with two natural oils to repair and nourish. The product line include four collections to cater to various hair types:
  • Brassica Seed & Shea Oils Collection - smoothing/style-extending
  • Coconut & Moringa Oils Collection - frizz fighting/humidity-blocking
  • Jamaican Black Castor & Murumuru Oils Collection - curl-defining/moisture-sealing
  • Dream Come True Collection - scalp & strand nourishing


Tuesday, April 26, 2016

ELF Baked Highlighter & Blush & Bronzer | Review & Swatches


I haven't really been a fan of baked cosmetics, although I do think it is pretty awesome that they can be used wet or dry. However, these new ELF Baked Highlighter & Blush & Bronzer duos ($4) are pretty gorgeous on the skin! They each have their own shade names, so I'm hoping that means they will do other color combos in the future because these two are not exactly universal.
"Create a natural-looking blushed glow with this baked duo. The Highlighter helps illuminate the skin wtih a sheer wash of shimmer, while the Blush adds the perfect flush of color. Enriched with Jojoba, Sunflower, Apricot, and Grape to help nourish and hydrate the skin." 
"Create a gorgeous sculpted glow with this baked duo. The Highlighter helps illuminate the skin wtih a sheer wash of shimmer, while the Bronzer adds a natural-looking contour effect. Enriched with Jojoba, Sunflower, Apricot, and Grape to help nourish and hydrate the skin."